They do not care about their job, anyhow cuts hair and dont put in effort, one lady even asked to lady cutting to hurry cut so as to serve a regular quicker. Highly would not recommend

Title: Dishonest pricing and high-pressure membership tactics I had a very frustrating experience with the pricing transparency here. I came in for a $35 haircut and agreed to a $34 treatment top-up, expecting a total of $69. However, at the point of settlement, the staff suddenly added GST which was never mentioned upfront. Then came the high-pressure sales pitch: they told me if I joined their m

Anna was a great stylist she listened to my request and also offered consideration to cutting my hair short like being able to tie it. She was v meticulous and my hair turned out great! Short w layers. Price is affordable too! Would recommend to get Anna if you come here

Pros: Efficient Basic haircut for men, in & out in less than 10minutes. Efficient to the point where the hairstylist went to the cashier table without sweeping off the hair & taking the neck towel from me. Cons: Overly hard-sell, despite rejection on certain sales of service/products, they are resilient in asking hoping for a change in answer.

I bought membership before and can feel the service is different before & after buy the membership. Went to cut my hair there, the hair dresser cant really speak or understand english that well. I want hair cut below shoulder length, what i got is above shoulder. I want layer on the side but what i got is layer at the back. But what worst is , told him to just trim my fringe abit but what i got i

Great affordable place for hair cut at potong pasir area. Henry helped to cut my hair and provide recommendation to optimize the credit. Credit Can be shared and used by all family members and relatives, so my whole family has been visiting this place for 4-5 years already.

I can’t believe I got a haircut this bad. It’s almost funny. The hair stylist was all black face when I pointed out all these stray strands.…. 😢 isn’t it normal to do some touch up after the cut? But she almost screamed at me and started chopping off my hair, and it ended up worse. I didn’t even dare to make any noise after that. What’s done is done. Truly a traumatising experience.

I had the worst of hair cut experience by one of the hair dresser who deemed himself to be here in Singapore working for 3 months. Subtly asked his experience and he still could not get it. Went on to finish the hair cut singing to the background music. One of the nightmare haircuts and I'll never patronize this hair salon ever again. Do it at your own risk.

My hair appeared slightly frizzy, dry, and lacked shine. The layers were uneven, and the overall shape looked less defined. Then today I meet my hairstylist Eric, He’s recommended Highlighting and Hfdpc Scalp and Hair treatments. After my hair looks smoother, shinier, and healthier. The color appears more vibrant, and the layers are more structured and well-blended, giving the hairstyle a more pol

Bought $100 package, regretted after the buy. Couldn’t use it tor my boy as the haircut for men was so horrible. When I finally got down to my last $2 dollars, stylist at cashier said I can’t use that $2 as that is just credit in the system and asked if I would like to topup. I said no and he went on to charge me a $20++ haircut just for a shoulder length trim for my helper. Never going back there

hair stylist jeff is nice & friendly and the services are good.

hair stylist here is really nice and professional the service are good！highly recommended！

Bought hair cut package, and was promised to deduct an amount from the account for each visit. However, they insist to increase the price deducted from the account recently when my son and I visited the shop. What’s the point to sign the package? This is cheating. Be careful with this shop.

Place is nice with friendly staff and prices are reasonable.ship environment is relaxing.Shop offer very good advise on hair style and recommendations on treatment. Highly recommend to come again

They are totally SCAMMERS! They keep talking you to join their members once you step into this shop, and once you became member, they ask you to add more money. And they keep increasing the membership price, no honesty at all, and they keep adding new rules, like: you can not use out of all of the money in the membership. the authorities should really look into it. Don't come, services are bad,

I need to correct this. It’s super Lousy haircut & expensive. There’s no option for no stars

got messed up by one of the male barbers, usually come here and the female barbers do okay. never coming back, dont ever step in if you see the male barbers outside unless you want something shorter than intended.

The price listed outside is not valid, when I asked for the price for rebonding, they told me $100++ to $200++, the price showing outside was promotion price during Christmas last year which is 2025 but they never update which i felt is misleading and dishonest. The skill of the hairstylist is not bad but beware and be mentally prepared for the package selling. The staffs are mostly friendly and t

Thanks to shop manager who has great management skill able to convince me to keep my signed package and continue to use hair services. Otherwise think I would have stop patronize the shop as seeing lesser skillful hairstylist with good manners in the shop.

Potong Pasir Chinese men staff, said this hair style can’t be done as your hair is sticking up. First time experience in my life that my hair cannot be cut properly cause sticking up (because I just woke up). Should I guide him that you can use the spray to wet my hair. As a result, my hair was cut unbalanced, which I known from the first when I heard this unprofessional word come out from his mou

Very disappointed with my experience. The shop displayed a large sign advertising a $5 haircut, but only after the haircut did I find out that this price was for members only. The word “member” was printed in very small text and was not clearly visible, which felt misleading. What disappointed me even more was the haircut itself. The barber did not communicate with me at all about what hairstyle

The hairstylist seems doesn't know anything about hair, keeps promoting their products to me. Sounds so professional but actually they just wanting to hit their sales targets. Train your people well.

I been with your salon for a year but recently I was told off by your hairstylist (Chong pang branch) that his customer is very generous, as he signs a package for $10k while I'm unable to help on his sales. My thinking is, since it's the sales you all is looking for, then PLEASE go after those high-end customers. Don't come here disturb us (low class customers)

Worst barbershop experience ever. I walked in expecting a proper haircut and decent service, but left feeling completely disappointed. From the attitude to the haircut itself, everything felt rushed. I entered the shop at 7:02 and walked out at 7:08. 6 minutes. Even the customer before me wasn’t done yet, but somehow mine was already “finished.” Honestly, it felt like they just wanted to get me ou

The China lady very very rude. Force me to sign up for membership. I refused she said "you are not willing to send money for yourself" in mandarin. What???? Avoid at all cost.

hair cut is cheap, but if sign up facial, be caution I signed up for an 8-session facial package, but the items that were promised were not included or updated in the system. After the manager left, I was informed that my package only covered a normal facial wash, and I was asked to top up $500 and sign up for another 5 sessions. Previously, I had left a few sessions and was told I could upgrade t

I got my hair done by Anne and she’s really amazing. I told her I wanted a soft rebonding look, and the result turned out exactly how I envisioned—very natural. She also gave me a great haircut that I absolutely love. Will definitely be going back to her again!

My dad bought a package to do hair growth treatment. One of the visit my dad only want to do a haircut and lady did a color treatment as well. And she just go ahead. My dad was frustrated and did not know how to handle. Please do not bully the elderly. No receipt was given and he did not know how much credit was deducted as well.

please do not ever visit this salon. force you to sign up packages and member by hard selling. at first say member anytime can use. left with $100+ credits, staff say CNY cannot use member credit, need to pay cash. when you say you using member credit, staff will get visibly upset and not want to serve you. save yourself the headache and let this store close down.

Paid $200 in advance credits but was told CNY period I can’t use the credits. Need pay extra cash $10. Be careful customers. Hair stylist are always different when I join. I won’t topup anymore credits in future.

their attitude and services are quite different before and after membership, l cannot stand that bad attitude so l just quit and get the rest money back. but l paid the previous haircut in full price. it's ok, l would never interact with this store anymore.

Pretty good experience for my first time here. Hairwash was not bad, staffs were polite as well. Hopefully it remains consistent. Will recommend!

Do not go to this salon. This is definitely another way of scammer. I experienced exactly same as this “I went for hair cut at this salon at Potong Pasir and ended up signing hair scalp treatment package. Then after 1 month they kept hard selling me the herbal hair treatment package and said my previous package is not good enough. 2 months later, they insisted me to buy another package.. Please d

There’s no 0 star for me to select. If you’re looking for terrible service and an awful haircut, I won’t stop you from going to this salon. The first time I went, they pressured me into buying a package. After just one haircut, my hair was already cut unevenly—completely asymmetrical. It took me a whole year to grow it back. I asked for a refund, but they refused, so I was forced to keep going bac

When I bought the package, the service staff were so polite and welcoming. The second visit was disastrous as the female staff didn’t understand what I said and gave me a wrong colour for touch up. All of them spoke Mandarin and I had to get a a mandarin speaking customer to translate what said. Why isn’t there an English speaking staff? Singapore is a multi racial society and shouldn’t the shops

I had a truly wonderful scalp treatment at New Gen Studio. The whole experience was extremely relaxing and soothing, with professional care from start to finish. The treatment not only refreshed my scalp but also improved the overall health and comfort of my hair. I could really feel the difference—my scalp felt clean, light, and revitalized. The friendly service and calming atmosphere made the ex

I'm a regular customer here, and the services I often provide include scalp care and body care. Because my hair is soft, delicate and too tight, my hairdresser Xinxin helped me design a new hairstyle, which made me look handsome and loved by everyone. The texture of this hairstyle is naturally fluffy, with a slight sense of fluffiness. Curly hair and waves create a soft and elegant feeling, and th

Hair cut and washing is ok. Prob coloring time not long enough etc so the grey hairs at the sides are largely still grey (they colored prior to trimming). Quite alot of hard selling of packages. The thing I disliked is, I was charged 9% GST cause I chose CDC payment option. Decided not to make a fuss even though I know it's nonsensical.

Did my hair color at New Gen Yishun 101, and I’m super happy with the results! The stylist was very professional, took the time to understand what I wanted, and gave great advice on what suits me best. The color turned out amazing—exactly what I was hoping for! Plus, the service was really good, and the staff were super friendly. Definitely recommend if you’re looking for a reliable salon in Yishu

Worst service and they use ppl who are lacking in skills! Went to dye my hair red and have a hair cut to quickly finish up my credits but their cutting skills is so rabak and not to mention their dyeing skills, it made my head so pain. Never had this exp b4 in other salons, plus check properly before leaving, I only found out that my hair underneath was not properly dyed. Generally just avoid this